Q1. What is the difference between invoice notes and internal notes?

• Invoice notes are visible on the invoice PDF.

• Internal notes are only visible to your internal team in the invoice settings.

Q2. Why has the invoice notes section been automatically filled in?

• When creating an invoice, if you select a contact that has default invoice notes filled in, those will automatically be applied to the new invoice.

• For more information about default invoice notes for contacts, refer to What is the "invoice notes" section for a contact?