Clio

Q1. What is Clio?

• Clio stands for Command Line Interface Operator designed to help with accounting and finance tasks on Juan.

Q2. Is Clio available to all users?

• No, Clio is available only for paid organizations.

Q3. Can I use Clio on the Juan mobile app?

• Yes, Clio is also available on Android (soon for IOS). Go to Home > Clio AI Support to access it.

Q4. How does Clio process queries?

• It processes all queries in real-time and does not retain personal or query-related data unless explicitly saved in accounting records or reports.

Q5. What happens when I log out or switch organizations?

• Clio is session-based, meaning it resets when you log out, close the tab, or switch organizations. Chat history is not retained.

Q6. Can Clio handle multiple tasks at once?

• Yes, Clio can process multiple tasks in a single query.

Q7. Are there any restrictions on Clio’s capabilities?

• Yes, Clio's functionality is limited to tasks and features within Juan.

• Its functions are also limited to the user’s access permissions within an organization (e.g., a user without report access cannot generate reports).

Q8. Does Clio store my chat history?

• No, users cannot download or export chat history.

Q9. What happens when I edit a sent query?

• Editing a query replaces the previous one instead of updating it.

Q10. What file formats does Clio support?

• Clio supports all file formats that are compatible in Juan. This includes:

  • PDFs

  • .xlsx

  • JPG/JPEG

  • PNG

Q11. What languages does Clio support?

• Both chat and voice queries support all languages available in Juan.