Q1. How can I view past refund records for a customer credit note?

• All the refunds made for a customer credit note can be found in the customer credit note details.

Q2. How do I know if there is an aggregate RGL displayed on the customer credit note?

• Aggregate RGL may apply if multiple partial refunds are done on the same customer credit note.

Q3. Will I be able to see a list of all the refunds or just 1 complete refund on the customer credit?

• You will be able to see a list of all refunds made with the customer credit.

Q4. Why is the refund receipt in the same currency as the customer credit?

• Refund receipts will be recorded and tracked based on the customer credit note.