---
title: "Collaboration"
description: "Make use of our collaboration features to seamlessly work together with other members in your organization."
url: https://help.juan.ac/en/articles/9172516-collaboration
collection: "Collaboration"
updated: 2025-11-19
language: en
---

# Collaboration

Make use of our collaboration features to seamlessly work together with other members in your organization.

## Q1. What are the business transactions that I can create a comment thread in?

-   Currently, you can create a comment thread for:
    
    -   Invoices
        
    -   Bills
        

## Q2. How can I create a comment thread?

-   Threads can be created from the comment icon on the transaction details.
    

![](https://staticfiles.gleap.io/gattachments/L3TJ1sTRgFHkBsLNSNQnSKtxtXtnUMxUeFS1LuRlDvnZ3nqb9tgE3oGfh5My7K5Wo8XS4DnPFU2.png)

![](https://staticfiles.gleap.io/gattachments/KA4vnSFJJhFMBd9eOXPgBv1X1c0sbDnS1pSR4p0pD1C3THxYKhZNVbSOA7IMvOBlFEOH48jDOEy.png)

## Q3. How can I edit a comment?

-   Choose the edit option from the menu of the selected comment.
    
-   Comments that have been edited will be shown with **(edited)** beside the comment.
    

![](https://staticfiles.gleap.io/gattachments/3iPzigCX59wMJXBW5oGUnEDKeee2g0Aa8k0PDto4neiGJQT7rnTAKpdBg0PrroV8Cl7qVtE9nqG.png)

![](https://staticfiles.gleap.io/gattachments/mTsrKfO9mBHMRB3BKewYiOk82FO4tqE6HJePFHoA6drQkvqlet7pY7nfKanO7IW0z4Xnv9z2yFr.png)

![](https://staticfiles.gleap.io/gattachments/NXAfpJSFpT5S2RkzRS5IATtaYmjGbwfwPOcWPX4nl3WI5xE4xHKjxGSCmXMsjpetewEXTXLISmZ.png)

## Q4. What is reacting, and how does it work?

-   You can use emojis to react to your own, or another user's comment.
    

![](https://staticfiles.gleap.io/gattachments/REfaAX2bINzgeLTrT1N1fwWg2CjGEPoAAMf0ESWa4m7jvv6SL1FFmkTnPzmAgXWav0qsy3JKywm.png)

![](https://staticfiles.gleap.io/gattachments/344QIHF5ll0mLSLVr5a4OtpBEY9O1o6ndxdcBx48MJj9AqSmMb9i0a6xzH6vvrbU83RNL45o8gD.png)

## Q5. Can I add my own emojis?

-   Currently, Juan does not support adding custom emojis for comment threads.
    

## Q6. How does mentioning someone in a comment thread work?

-   Mentioning someone in a comment sends a notification to the user to view the comment thread.
    
-   To mention someone, type **@** while writing a comment. A list of users in your organization will show up.
    
-   After entering your comment, the user will be notified on the mobile app.
    
-   You can also see comments where someone has mentioned you. Your name will show up in orange, as pictured below.
    

![](https://staticfiles.gleap.io/gattachments/4kCxjn7dyWlXbEHFgXuLRb9PhnqnigLeyGlEeKXY2jSuq4vruxbONEr2efhyltihAymZST60gh1.png)

![](https://staticfiles.gleap.io/gattachments/2vGlHnVOjTW3jSF4jFXBLfEw2OE0Z7RrjNqxfeifON6xadXlxJdQ12gju25stPj5Q0RfiJ33vWg.png)

![](https://staticfiles.gleap.io/gattachments/attwAY80ptyvcLprsvUzWqwK08313wEmHcK6PHnU7Nh5oqEUdpp606LOhxgHMb5gVjQoZlr0X47.png)

![](https://staticfiles.gleap.io/gattachments/A8sbK2AWgGwfOxvWPuCo2NewP2y5ra4Unbe1LJQizv1IaicDn9kPTYiKj9TiX7oMuGmREcKlnlL.png)

## Q7. If I mention someone while editing a comment, will the person be notified?

-   No, the person will not be notified after you have finished editing and saving the comment.
    

## Q8. What does it mean to resolve a comment thread?

-   Resolving a comment thread means that you and other users have finished settling any issues relating to that comment thread.
    

![](https://staticfiles.gleap.io/gattachments/38GPQUxaAi28OEBbo90X40npMLjETcB6g87YkvVlM7pBFO5cp8scyncxIjXQ5vDBWAdQ7BkFARo.png)

## Q9. How can I resolve a comment thread?

A resolve button is available for comment threads.

![](https://staticfiles.gleap.io/gattachments/lHyaoGuCbwuV2MrXNYG0xMZ17N4zIed2e0a23FsltxWO3aYlHBue4wHCYWegPSy3hPI4gkcVa82.png)

## Q10. Can I view comment threads that have already been resolved?

-   Yes, you can. Click on the **left and right chevron icons** to navigate between different comment threads that have been created for the transaction.
    
-   The comment threads will include both active and resolved threads.
    

![](https://staticfiles.gleap.io/gattachments/MMuKVS3AazLKxb4j1582rDcYzAQxoS9GKtEk5lomHtjNBi8KQKauWfqdXR3TPcG1TqkczkBiQ9R.png)

## Q11. How will I know if there is currently an active comment thread?

-   If there is a currently active comment thread on a transaction, the comment icon will have a notification badge on it.
    

![](https://staticfiles.gleap.io/gattachments/He1lLQ9skLv7lTduDX3HQrt9K6E3dwN3osfgBn54ekkCqHEeSEtjAprsqpov6GcM8HKQfWZGm8c.png)

## Q12. How will I know if there is activity on a comment thread that involves me?

-   You will receive a notification for activity in a comment thread that involves you, when:
    
    -   Someone has mentioned you
        
    -   New comments were added to a thread you previously commented on or were mentioned in
        
    -   Someone reacts to your comment in the thread
        
-   All notifications are received on the **Juan Mobile App** for now.
    
    -   Juan is not only available on the web, but also on the [Google Play Store](https://play.google.com/store/apps/details?id=app.juan.accounting) and the [iOS App Store](https://apps.apple.com/us/app/juan-accounting/id6738746715)!